When someone sends me a message, where does it go and how do I respond?

When a member sends you a message, it goes directly into your personal on-site message Inbox. We send a notification to your email address letting you know that you’ve received a message. To read the message, just Sign In and go to your Inbox. In the member’s message, write your own note and make the connection. Your message will go directly into that member’s on-site Inbox. We will let that member know your message is waiting by sending a notification to their email address. All communications with other members stay on-site. You never have to give out any personal information until you are completely ready.

What do I do if I see an underage member?
LifeColorsCity is exclusively for users 18 years of age and over. We are committed to providing a safe dating environment. If you are aware of an under-aged user, you can help us by clicking on “Contact Us.” This will alert our administrators who will then address the issue according to our rules and policies. Thank you for helping us keep LifeColorsCity a safe and user-friendly site.

What do I do if someone sends me an offensive message?
Please do not respond to the message. Instead “block” that member. You can also Click on “Contact Us” and report the user to our administrators.

Will the other person know if I have blocked them?

No, they won’t know. You can block or unblock any members for any reason – or unblock them at your discretion. They will not receive any notification that you have blocked them.

What if I “block” someone that I did not want to block?
No problem. From their Profile page, click the “BLOCK” button.  To unblock them, just click on the button again.

I want to change some of the answers on the Aura Colors questionnaire.
You are welcome to revise or update your answers on all of the Questionnaires. Click on “Settings,” where you can change your password.  If […]

When I search on Love Colors Dating, I don’t get any results.

Check your profile to make sure your zip code information is correct. Try a search with a broader geographic range. It may be that there are not many members in your specific area yet, so you may want to expand your search range to increase your options. You can find love anywhere! Consider editing the qualities in your “Dating Preferences” – what you are searching for in your ideal partner. Go to “Settings” then edit your dating preferences. If you are open to dating and meeting many people, keep your Preferences more general – selecting “not important” more often than not. Then you will probably receive more matches.If your preferences are very specific or too detailed, you may not receive many or any matches. However, if you are absolutely certain you only want your perfect partner with those exact qualities and nothing less, then keep your preferences very specific. You may need to be patient for that exact match.

How do I change the frequency of emails that LoveColors sends me?

Click on “Settings” and make the desired changes.

How do I start or stop receiving emails from LifeColorsCity?

Click on “Settings” and make the desired changes.

What photos are allowed?

Please post a clear picture of you and you alone as your primary photo. See “Tips on Photos.” Do not post any copyrighted, pornographic, or otherwise offensive material. Please read our Terms of Use for details. We reserve the right to block access to users who post objectionable photos.Make sure your photos do not exceed the file size limit and are saved as JPG, GIF, or PNG.

How do I upload photos to my profile?

You can upload photos by clicking on “Settings” then click on “Upload.” We encourage you to upload as many pictures as allowed by our system. Good pictures will increase your chances of receiving more waves and emails, and speed up the process of finding a compatible partner.Make sure your photos do not exceed the file size limit and are saved as JPG, GIF or PNG.How Do I Resize My Photo? We encourage you to search online for information on “how to resize photos” or “how to downsize photos” to get specific details on how to change the size of your photos so you can post them. PC and Mac computers each have a wide variety of different methods and different software applications for changing the size of your photos.

What are the requirements I should follow when creating a user name?

A user name is a required component of your profile. It’s a unique word or phrase that you select that will be visible to other users as a form of identification on the site. Your user name should not correspond in any way to your identity outside of this site. It is important to maintain your privacy and anonymity until you decide to reveal your identity to other members. See “Writing Your Profile” and “Safety Tips”. Your user name must meet the following guidelines for approval:Do not include any language that could be considered defamatory or offensive in any way (e.g., sexually explicit, promotes racism, references to inflicting bodily harm to yourself or others, etc.) and it must be at least 3 characters long.

How do I update important information?

Click on “Settings”.

How do I update my account with my new email address?

<p>Click on "Settings" and update your email address.</p>

How do I change my password and/or email address?

You can change your password and/or email address on the “Settings” page.

Can I change my user name?

No. You cannot change your user name.

How can I contact the members who are pictured on the Sign In page on the site?

If you see someone on the Sign in page you’d like to contact, you can simply click on their name to go to their Profile page.
Once on their Profile page, you can choose to send a Private or Public message to them.

I have tried searching for a friend on the site, but cannot find her when I search by her aura colors. Why not?

If your friend is not “searching for” a woman, and you are a woman – then the site will not match you up. Your profiles and preferences must match. If she is “searching for” a man, she will not receive any women as matches. To find your friend, you will need to “Search” by user name. Or she will need to change her preferences to also “search for a woman.”

I received a message from another member in my email, but when I logged on, it showed no messages and when I tried to search for the member it said, “No Member Found.” What happened?

We are sorry for any inconvenience this may have caused you. We have identified that person as having a fake profile. We have deactivated that account and removed all Inbox communications from the system.There are many wonderful and sincere members. We encourage you to review our Safety Tips to help you become aware when someone contacts you under false pretense. Our goal is to inform and educate our members on how to recognize these fake profiles. We are committed to providing you an enjoyable and successful experience on LifeColorsCity.Thank you for helping us create a better member experience.

How can I reactivate my account if it has been deactivated or frozen?

To reactivate your account, please scan a valid photo ID then email it to: support-at-livecolorscity.com. We are committed to providing a quality and safe experience for all our members.